Customer Service Officer - Municipal Offices

Be the face of Council, supporting the organisation and assisting the community with their enquiries
* Permanent, Full-time role
* Attractive salary
* Fantastic opportunity for a team player with energy and a can do attitude.

Posted 17 June 2022 - Closes 01 July 2022

Salary: $60,366 - $63,800

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About the role:

The Customer Service Officer is the first point of contact for customers and visitors and is responsible for assisting to all enquiries presented through various communication mediums. 

This position will work as an active member within the Corporate Support team, actively working across the Customer Services work team. 

The position provides professional, effective and efficient administrative service to all internal and external customers of the Ararat Rural City Council. 

About Us:

Ararat Rural City Council is located 2 hours north west of Melbourne and is a growing regional centre, a trend which is predicted to continue as more people pursue a tree change lifestyle with all essential services at their fingertips. By working at Ararat Rural City Council, you will be contributing to the provision of services that meet the needs and enrich the lives of the Ararat community.

We recognise that our employees are the key to making a difference and delivering our vision for a vibrant and sustainable community. You will be joining a team that is committed to serving our community in a friendly and professional way. We offer fantastic employee conditions including a 9 day fortnight, flexible working options, health and wellbeing program, professional development opportunities and much more.

To Apply:

Please ensure that your application includes:  

  • Covering letter;
  • A copy of your current resume including 2 work related referees;

For more information, please contact the Human Resources team on (03) 5355 0200 or

Applications close: Friday 1 July 2022 at 4.00pm


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