Community Satisfaction Survey 2018 interviews to take place

Posted Tuesday 23 January, 11:59am

Ararat Rural City Council would like to inform residents that from February 5, for the period of up to three weeks, your household may receive a call from an independent market research agency, National Field Services.

They have been commissioned to conduct a community satisfaction survey on behalf of the council. 

Similar surveys will be undertaken across Victorian councils in the coming months. The survey has been designed to assess the performance of Ararat Rural City Council across a range of measures to identify ways to provide improvement or more effective service delivery to residents.

The survey will involve telephone interviews conducted among a representative sample of residents.

 We appreciate you taking the time to assist us with your valuable feedback.

 Please be assured that your details and individual responses are confidential. Only the overall results are shared with Ararat Rural City Council.

If you have any questions, please don’t hesitate to contact Ararat Rural City Council Customer Service on 5355 0200.