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Community Resource Guide

This page is designed to provide a list of contacts and resources to help community members within the Ararat Rural City Council municipality to access support and key services.

Get in touch!

Please contact Council if you see a resource below that requires updating, or if there is another beneficial resource to add to our list. Your help in looking out for others is always appreciated!

Family and individual Support
Mental Health Support

If you need to speak to someone urgently, call Lifeline 13 11 14 or Suicide Call back service 1300 659 467.


Lifeline

Call: 13 11 14 
Text: 0477 13 11 14(6pm – midnight AEDT, 7 nights)
Chat online: Click here
Click here to view the Lifeline website
 


Beyond Blue

Call (for a Counsellor): 1300 224 636
Suicide Call back: 1300 659 467
Chat online: Click here
Click here to view the Beyond Blue website
 


Kids Helpline

Call: 1800 551 800
Chat online: Click here
Email: [email protected]
Click here to view the Kids Helpline website
 


MensLine Australia

Call: 1300 78 99 78
Chat online: Click here
Click here to view the MensLine Australia website
 


Headspace

Call: 1800 650 890
Chat online: Click here
Click here to view the Headspace website
 


QLife - LGBTIQ+ 

Call: 1800 184 527
Chat online: Click here
Click here to view the QLife website

 


Rainbow Alliance

A safe space for LBGTQ+ youth and Allies, based in Stawell.
A weekly social group for LGBTIQ+, questioning and allied young people aged 12 - 19 in Stawell and surrounds.
Meetings are on Tuesday afternoons after school. Run by and for young people

Call: 5358 3500
 


Other helpful resources:

Mental Health First Aid Australia 

Dementia Australia - for those caring for someone with dementia at home.

Family Violence Support

Dial 000 if you are in immediate danger


Centre Against Violence

Call: 1800 015 188
Click here to view the Centre Against Violence website
 


Safe Steps

Call: 1800 015 188
Chat online: Click here
Email: [email protected] 
Click here to view the Safe Steps website
 


InTouch - Multicultural Centre Against Family Violence

Call: 1800 015 188
Require a translator? Call TIS on 121 450 and ask them to call 1800RESPECT on 1800 737 732 or SafeSteps on 1800 015 188.
Click here to view the InTouch website
 


Centre Against Sexual Assault

Call: 1800 806 292
 


Child Protection Crisis Line

Call: 1300 655 795
(Monday - Friday: 9am - 5pm) or 131 278 after hours.
 


Child FIRST

Call: 1800 705 211
For more information, click here
 


1800 RESPECT

Call: 1800 737 732
Online chat available on the website
Click here to view the 1800RESPECT website
 


Mens Referral Service

Call: 1300 766 491
Online chat available on the website
Click here to view the No to Violence website

Housing and Homelessness

Mission Australia

Call: 1800 269 672
In need of Crisis Accommodation? Call: 1800 825 955
Click here to view the Mission Australia website
 


Beyond Housing

Call: 1800 825 955
Click here to view the Beyond Housing website

Maternal and Child Support

24hr Maternal and Child Health Line

Call: 13 22 29
Click here to view the Better Health Vic website for more information.


Emerging Minds

Email: [email protected]
Click here to view the Emerging Minds website
 


Kids Helpline

Call: 1800 551 800
Chat online: Click here
Email: [email protected]
Click here to view the Kids Helpline website
 


Other Resources

The Royal Children's Hospital website - this website is full of information and fact sheets useful for many different situations.

Medical
Hospitals, Centres and Pharmacies

Call 000 if you require immediate assistance


East Grampians Health Service

Address: Girdlestone Street, Ararat
Call: 5352 9300
Urgent Care Centre: 5352 9420 
Email: [email protected]
Click here to view the East Grampians Health Service website
 


Willaura Health Care

Address: Delacombe Way, Willaura
Call: 5354 1600
Email: [email protected]
Click here to view the East Grampians Health Service website
 


Elmhurst Bush Nursing Centre

Address: 36 Green Street, Elmhurst
Call: 5355 5000
Email: [email protected]
Monday - Friday: 9am to 5pm
 


Ararat Medical Centre

Address: 55 High Street, Ararat
Call: 5352 2311
Click here to view the Ararat Medical Centre Website
 


Blooms the Chemist

Address: 137 Barkly Street, Ararat
Call: 5352 1114
Click here to view the Blooms website
 


Priceline Pharmacy

Address: 119 Barkly Street, Ararat
Call: 5352 1007
Click here to view the Priceline website

Sport and Recreation
Disability Support

AAA Play

The Access All Abilities Play Program (AAA Play) is a free information and referral service to help people of all ages with a disability to get involved in sport and recreation.

Phone: 1800 222 842
Email: [email protected]

Click here to view the AAA Play website

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