Contact Us

Town hall building
Contact details
Customer Service

If you have any queries, concerns, requests or complaints, please contact Customer Service in person or via the details below. Alternatively, you can also make an enquiry online. 

Phone: (03) 5355 0200
Email: [email protected]

Contacting Council after hours

Residents wishing to contact Council outside normal business hours, should still phone 03 5355 0200.

Your call will be connected to Council's after hours service. You will hear an automated menu which will provide you with options to directly transfer your call to the correct after hours contact. There is no need to dial a different number.

Visit us
Council Office

Ararat Rural City Council Municipal Office

59 Vincent Street, Ararat, Victoria, Australia

  • 8.00am to 5.15pm, Monday to Friday
Postal Address

PO Box 246, Ararat, Victoria, Australia 3377

Ararat Rural City Council staff are committed to providing quality customer service and will gladly assist you with your enquiries. If they are unable to have an answer readily available, they will follow up with the relevant department and officers.

Submit a request

Click here to report a problem or submit a request for Council to action

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