Learn how to navigate the complicated and occasionally confusing world of digital technology with assistance from our Digital Literacy Outreach program – just bring your device along to our drop-in sessions or call Moya on (03) 5355 0232 to make an appointment. You can ask questions about anything to do with technology.
We are here to help with things like:
Internet safety
- how to identify and avoid scams online
- how to protect your data and your information from data breaches
- what to do if you have been caught in a data breach
- setting your Facebook security so that you only share photos with those you choose
- whether your antivirus software is right for you
Internet basics
- what is “the cloud” and how to use it
- what do all these buzzwords actually mean anyway
- what is the difference between WiFi and data
- how to use a search engine
- how to send an email
Smartphones, tablets, and other devices
- what’s the difference between a tap, swipe, scroll, or long tap?
- how to make text bigger on your phone so you can see it
- what is flight mode and how and why do you turn it on or off?
- how to send a text message or an email
- what all those pop-ups want you to do and how to make them stop
And anything else. Filling out forms and government requirements online is a staple of modern life. We want to help you do it safely and confidently.