Job Vacancy: Visitor Services Team Leader

Help people fall in love with our region.

Every day, visitors arrive curious about what makes our region special. As our Visitor Services Team Leader, you’ll help turn that curiosity into unforgettable experiences.

We’re looking for an enthusiastic leader who thrives on connecting people with places, stories and experiences. In this role, you’ll guide a small team of visitor services staff and volunteers who are passionate about creating welcoming, memorable moments for everyone who walks through our doors.

Reporting to the Visual Arts Coordinator, you’ll play a key role in showcasing the region’s unique blend of arts, culture, events and local experiences while ensuring visitors receive outstanding service and practical advice to help them make the most of their stay.

If you’re a natural people-person who enjoys sharing great local knowledge and leading a team that makes a real difference to the visitor experience, this could be the perfect opportunity for you.

For more information, check out the position description on our website at www.ararat.vic.gov.au or contact Human Resources on 5355 0200.

Applications, including a cover letter and current resume, should be submitted via email at [email protected]. 

Applications close: Friday 3 April 2026 at 4:00 pm.